Frequently Asked Questions

How do I make a purchase?

Shopping at www.hydora… is easy:

  • Use the CLOTHING, BAGS, SHOES and ACCESSORIES links to help you find what you are looking for. You can also shop by DESIGNER.
  • Once you have found an item you wish to purchase, select your size and click on the ADD TO SHOPPING BAG button underneath each item.
  • Review the items in your shopping bag by clicking the SHOPPING BAG link at the top of the page. You can use the REMOVE FROM BASKET link to delete items from your shopping bag.
  • Click on PURCHASE NOW to complete your order.

What payment methods does HYDORA Concept Syores accept?

We accept Visa and MasterCard.

Also, there is an option for Payment on Delivery  only for deliveries all over Greece.
Please note that we do not accept any other methods of payment apart from those listed above.

Do I need to sign up an account to place an order?

No, you can shop at Hydora…. without creating an account.

Must I re-enter my credit card for every purchase?

For your security, whenever you request delivery we will ask you to provide new credit or debit card details. This means that if someone guesses your password and tries to make an order using your account, they will be unable to do so. We hope you understand that this is a valuable precaution designed to protect your personal information.

How do I choose my size?

All products are sold by the international sizing scheme used by the designer. To convert this to your usual size, simply click on the ‘ITEMS MEASUREMENTS’ link which you will find on every product page.
In addition, our customer care team can answer all your questions on sizing and fit – simply email for advice.

Forgot your password?

If you have forgotten your password, follow the ‘FORGOTTEN PASSWORD’ instructions on the SIGN IN page.
For security reasons you have to change or recover you password by checking the email you registered.